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You have a lot to gain from self-service and digital merchandising: the
power to extend your business to customers, suppliers, and
employees for increased revenue and reduced costs. So how
do you ensure that your self-service kiosk and digital signage
project is successful?
The Netkey 4D Methodology is the first Internet-centric methodology
designed specifically for self-service and digital signage.
The Methodology comprises four phases—Discovery, Design,
Develop, and Deploy—each building on its predecessor.
The early phases help you identify, quantify, and build an
effective Netkey self-service solution project plan. Later
phases put your plan into action.
Phase 1: Discover
Netkey consultants work with you to determine the complexity and scope of your project, and to align the solution priorities with business strategy, operations and technology goals. If you have participated in a Netkey Needs Assessment, that document becomes the foundation of the Discovery phase.
Phase 2: Design
Leveraging our award winning design capabilities and usability
expertise, Netkey helps you visualize and plan the key aspects
of your self-service or digital signage application solution:
user interface design, application and navigation flow, monitoring
parameters, reporting requirements, and more.
Phase 3: Develop
Working closely with you, we design, build, configure, and test your new
Netkey system.
Phase 4: Deploy
Your Netkey system goes live in a managed rollout that is
continuously evaluated for reliability, functionality, and
performance. We can help ensure that the deployment goes smoothly.
Netkey shifts to support mode, helping to troubleshoot, teaching
you how to maximize the value of the system, and identifying
next-step opportunities for your self-service and digital
signage application and business.
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