Remote Management and Monitoring
Can you be certain that customers are getting the service
they expect and deserve? Are you alerted if a device is out
of service? The Netkey software platform monitors your self-serviceand
digital signage network for 24/7 mission critical reliability.
If a failure is detected, Netkey software sends an automated
e-mail alert for rapid response. Using Netkey, you can even
remotely reboot a device, eliminating the need for an on-site
service call
 Unlike
standard management software that requires TCP/IP ports to
be opened for basic monitoring, the Netkey software platform
is an Internet-centric solution that works on a HTTP or HTTPS
level. This provides enhanced network security and maintains
the integrity of your firewall infrastructure.
Features and Benefits
- Monitoring prevents negative brand image and customer
frustration of encountering a down kiosk or blank sign
- Gives users a real-time analysis of device operational
status, and pinpoints any communication challenges
- Problem alert and notification functions
- Provides enhanced security by maintaining integrity in
firewall infrastructure by working on an HTTP level, unlike
other point solutions that require TCP/IP ports to be opened
for basic monitoring
- Kiosks and digital signs can be monitored online, at a
glance by administrators or technicians
- Netkey software provides automated email and pager alert
notification for device problems
- A device can use different monitor settings for specified
days or hours during the week
- HTTP connectivity eliminates lower level firewall holes
and prevents hackers from gaining access to your network
- Optional HTTPS security (secure socket certification)
adds additional Internet security capabilities
- Devices can be located behind firewalls for increased
security since no static IP addresses are required
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